Property managers and Airbnb hosts often find themselves buried under a mountain of guest inquiries, not to mention the constant effort to keep their listings visible and competitive. Imagine cutting down hours spent on repetitive emails and getting clear guidance on why your bookings might be lagging. That’s where Enquiry Genie comes in, offering an AI-powered assistant designed to automate communication and provide insights for better listing performance.
Answering Guests, Automatically
Dealing with a steady stream of guest questions can be a full-time job. Enquiry Genie tackles this by acting as an AI email assistant. It reads incoming guest messages, instantly checks live availability and pricing, and then drafts a personalized reply in seconds. The system integrates real-time calendar and pricing data directly into these email responses. What’s more, this AI learns your personal writing style from past emails and edits, aiming to sound just like you. It processes inquiries in real-time, handling up to 250 inquiries per month for its core component. For your peace of mind, it securely discards sensitive guest data and follows GDPR rules with bank-level encryption.
Boosting Your Listing’s Visibility
Beyond just emails, Enquiry Genie includes a powerful component called "Ranking Genie." This feature keeps an eye on your daily Airbnb search rank and how often your listing appears on the first page. It helps pinpoint exactly where potential guests might be dropping off in the booking process—whether they’re not seeing your listing in search, not clicking on it, or abandoning it at checkout. Armed with these insights, Ranking Genie suggests specific price changes and listing adjustments to help you recover lost bookings. This diagnostic capability gives you a clear picture of why bookings might be inconsistent and offers data-backed steps to improve your listing’s performance.
Who Finds This Tool Most Useful?
This tool is a strong fit for property managers and Airbnb hosts, particularly those overseeing multiple properties or dealing with a high volume of guest messages. If you have listings that attract many views but aren’t converting into bookings, Enquiry Genie can help diagnose issues related to pricing, visibility, or conversion rates. It’s designed to automate responses to guest inquiries, significantly cut down on the time spent on email administration, and refine your property’s visibility and pricing strategies on platforms like Airbnb to increase booking conversions.
Connecting Your Accounts and Getting Started
Enquiry Genie connects with Gmail and Outlook for managing your emails. For availability, it integrates with various calendar tools, including iCal, Airbnb, and Booking.com. Pricing data can be pulled from popular tools like PriceLabs, Wheelhouse, and Beyond, or even from your manual pricing setups. Ranking Genie connects directly to Airbnb to track visibility and run its experiments. Setup is quick, reportedly taking about 5 minutes, and involves installing a Chrome extension and linking your relevant accounts.
How Much Does Enquiry Genie Cost?
You can explore Enquiry Genie’s capabilities with a free trial. If you decide to continue, paid plans start at $39 per month, billed monthly. There’s also a "Complete Suite" option, which combines both Enquiry Genie and Ranking Genie, offering priority support and more advanced analytics. For those curious to try, a 14-day money-back guarantee is available for £1.
What Enquiry Genie Doesn’t Handle (Yet)
While powerful, Enquiry Genie does have some specific limits. It currently focuses solely on email inquiries, meaning it doesn’t offer multi-platform integration for other messaging channels. It also lacks specific features for handling complaints or supporting multiple languages. The tool relies on live calendar access and doesn’t include a dedicated booking finalization feature. It’s important to remember that while the AI drafts replies, you’ll need to review and edit them before sending, as real-time editing measures aren’t built in.
Learn more at the official website: https://www.enquirygenie.ai/